{"id":19,"date":"2017-06-10T08:34:22","date_gmt":"2017-06-10T08:34:22","guid":{"rendered":"http:\/\/xtratheme.com\/business\/?page_id=13"},"modified":"2025-08-13T13:43:12","modified_gmt":"2025-08-13T13:43:12","slug":"faq","status":"publish","type":"page","link":"https:\/\/shamsi.sa\/en\/faq\/","title":{"rendered":"Q&amp;A"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"19\" class=\"elementor elementor-19\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a42193d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a42193d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0e4f469\" data-id=\"0e4f469\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-be8c6c2 elementor-widget elementor-widget-cz_gap\" data-id=\"be8c6c2\" data-element_type=\"widget\" data-widget_type=\"cz_gap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"cz_gap clr\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-85a4086 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"85a4086\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-eda553a\" data-id=\"eda553a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-35882f2 elementor-widget elementor-widget-cz_gap\" data-id=\"35882f2\" data-element_type=\"widget\" data-widget_type=\"cz_gap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"cz_gap clr\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3c12da elementor-widget elementor-widget-cz_title\" data-id=\"b3c12da\" data-element_type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_pos_inline\"><div class=\"cz_title_shape shape_text cz_shape_1\">Instructions<\/div><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><h3><span style=\"color: #f4c03b;\"><span style=\"font-size: 24px; font-weight: 400;\">Feel free to contact us\n<\/span><\/span><\/h3><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfd76d2 elementor-widget elementor-widget-cz_title\" data-id=\"dfd76d2\" data-element_type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_pos_inline\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><h3><span style=\"font-size: 50px;\">Do you have <span style=\"color: #f4c03b;\">questions?<\/span><\/span><\/h3><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2239569 elementor-widget elementor-widget-cz_gap\" data-id=\"2239569\" data-element_type=\"widget\" data-widget_type=\"cz_gap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"cz_gap clr\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f16ff21 elementor-widget elementor-widget-cz_title\" data-id=\"f16ff21\" data-element_type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_pos_inline\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><p class=\"ng-star-inserted\"><span class=\"ng-star-inserted\">We are here to help you. Please see our most frequently asked questions below. If you don't find an answer to your query, feel free to contact us directly.<\/span><\/p><hr class=\"ng-star-inserted\" \/><p><span style=\"font-size: 18px; color: #666666;\">\u00a0<\/span><\/p><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8da160b elementor-widget elementor-widget-cz_gap\" data-id=\"8da160b\" data-element_type=\"widget\" data-widget_type=\"cz_gap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"cz_gap clr\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ceabbaa xtra_title_rotate elementor-widget elementor-widget-cz_title\" data-id=\"ceabbaa\" data-element_type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa fa-question\"><\/i><div class=\"cz_wpe_content\"><h4>Q&amp;A<\/h4>\n<span style=\"color: #666666;\">Q&amp;A\n<\/span><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db4d979 elementor-widget elementor-widget-cz_accordion\" data-id=\"db4d979\" data-element_type=\"widget\" data-widget_type=\"cz_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-arrows='{\"open\":\"fa fa-angle-down\",\"close\":\"fa fa-angle-up\"}' class=\"cz_acc clr cz_acc_toggle cz_acc_first_open\"><div><div class=\"elementor-repeater-item-38f161a\"><span class=\"cz_acc_child\"><div>1. How much does it cost to install a solar power system?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>The cost of solar energy systems varies based on several factors, the most important of which are the size of the required system, the nature of the site, and the type of components used. At Shamsi, we offer a free consultation and feasibility study to determine the exact cost that best suits your needs and budget.<\/p><\/div><\/div><div class=\"elementor-repeater-item-e2cd101\"><span class=\"cz_acc_child\"><div>2. How long does it take to install a solar power system?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>The duration of the installation mainly depends on the size and complexity of the project. In general, residential systems take a few days to install, while larger commercial projects can take several weeks.<\/p>\n<\/div><\/div><div class=\"elementor-repeater-item-6e78d2f\"><span class=\"cz_acc_child\"><div>3. Do I need official approvals before installation?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Yes, installing grid-connected solar systems requires permits from the relevant authorities. Don't worry, Shamsi takes care of all these procedures on your behalf to ensure a smooth and hassle-free experience.<\/p><\/div><\/div><div class=\"elementor-repeater-item-0c83397\"><span class=\"cz_acc_child\"><div>4. Do solar systems work efficiently in the Kingdom's hot and dusty climate?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Absolutely. Our systems are specially designed to operate efficiently in the various climatic conditions of our region, including high temperatures and dust, keeping in mind the importance of regular maintenance to maintain optimal performance.<\/p>\n<\/div><\/div><div class=\"elementor-repeater-item-c4cda53\"><span class=\"cz_acc_child\"><div>5. What about maintenance after installation?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>To ensure your system continues to operate at peak efficiency, Shamsi offers optional maintenance and technical support contracts. Our services include regular inspections, panel cleaning, and system performance monitoring to ensure the sustainability of your investment.<\/p>\n<\/div><\/div><div class=\"elementor-repeater-item-469cdf6\"><span class=\"cz_acc_child\"><div>6. What is the warranty period for solar power systems?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>We are confident in the quality of our products, so our solar panels come with a 25-year warranty. We also offer a two-year installation warranty.<\/p>\n<\/div><\/div><div class=\"elementor-repeater-item-55a1071\"><span class=\"cz_acc_child\"><div>7. Can I store energy to use at night?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Yes, this can easily be done by adding Energy Storage Systems. These batteries store surplus energy produced during the day for use during the night or when the grid goes down.<\/p><\/div><\/div><div class=\"elementor-repeater-item-e98733e\"><span class=\"cz_acc_child\"><div>8. Will my house be de-energized during installation?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>No, you don't have to worry. Most of the installation work is carried out in complete safety without the need to disconnect the electricity to your facility. A very short disconnection may be required at the final connection to the system, and this is done in full coordination with you.<\/p>\n<\/div><\/div><div class=\"elementor-repeater-item-93b9364\"><span class=\"cz_acc_child\"><div>9. How do I choose the right solar energy system for me?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>It's simple. Our team will assess your current energy consumption, study your location, and recommend the optimal system to meet your current and future needs.<\/p>\n<\/div><\/div><div class=\"elementor-repeater-item-4e16283\"><span class=\"cz_acc_child\"><div>10. How can I contact you for a consultation?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>We are always happy to hear from you. You can contact us via the phone numbers or email us via the contact us page, and our team will gladly respond to all your inquiries.<\/p>\n<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4dacaa4\" data-id=\"4dacaa4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aeb32ec elementor-widget elementor-widget-cz_image\" data-id=\"aeb32ec\" data-element_type=\"widget\" data-widget_type=\"cz_image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div class=\"cz_image clr cz_image_no_fx center_on_mobile\" data-position=\"\">\r\n\r\n\t\t\t<div class=\"cz_svg_bg\">\r\n\r\n\t\t\t\t<div class=\"cz_image_in\" data-tilt>\r\n\r\n\t\t\t\t\t<div class=\"cz_main_image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/shamsi.sa\/wp-content\/uploads\/2025\/08\/image_fx_-26.png\" class=\"attachment-full size-full wp-image-2061\" alt=\"\" srcset=\"https:\/\/shamsi.sa\/wp-content\/uploads\/2025\/08\/image_fx_-26.png 1024w, https:\/\/shamsi.sa\/wp-content\/uploads\/2025\/08\/image_fx_-26-600x600.png 600w, https:\/\/shamsi.sa\/wp-content\/uploads\/2025\/08\/image_fx_-26-100x100.png 100w, https:\/\/shamsi.sa\/wp-content\/uploads\/2025\/08\/image_fx_-26-1000x1000.png 1000w, https:\/\/shamsi.sa\/wp-content\/uploads\/2025\/08\/image_fx_-26-300x300.png 300w, https:\/\/shamsi.sa\/wp-content\/uploads\/2025\/08\/image_fx_-26-150x150.png 150w, https:\/\/shamsi.sa\/wp-content\/uploads\/2025\/08\/image_fx_-26-768x768.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div>\r\n\r\n\t\t\t\t\t<div class=\"cz_hover_image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/shamsi.sa\/wp-content\/uploads\/2025\/08\/image_fx_-26.png\" class=\"attachment-full size-full wp-image-2061\" alt=\"\" srcset=\"https:\/\/shamsi.sa\/wp-content\/uploads\/2025\/08\/image_fx_-26.png 1024w, https:\/\/shamsi.sa\/wp-content\/uploads\/2025\/08\/image_fx_-26-600x600.png 600w, https:\/\/shamsi.sa\/wp-content\/uploads\/2025\/08\/image_fx_-26-100x100.png 100w, https:\/\/shamsi.sa\/wp-content\/uploads\/2025\/08\/image_fx_-26-1000x1000.png 1000w, https:\/\/shamsi.sa\/wp-content\/uploads\/2025\/08\/image_fx_-26-300x300.png 300w, https:\/\/shamsi.sa\/wp-content\/uploads\/2025\/08\/image_fx_-26-150x150.png 150w, https:\/\/shamsi.sa\/wp-content\/uploads\/2025\/08\/image_fx_-26-768x768.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\r\n\t\t<\/div>\r\n\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-decbd0f elementor-widget elementor-widget-cz_gap\" data-id=\"decbd0f\" data-element_type=\"widget\" data-widget_type=\"cz_gap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"cz_gap clr\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-651fe23 xtra_title_rotate elementor-widget elementor-widget-cz_title\" data-id=\"651fe23\" data-element_type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa czico-010-support\"><\/i><div class=\"cz_wpe_content\"><h4>Ask us<\/h4>\n<span style=\"color: #666666;\">Quick Contact Form\n<\/span><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-259de0f elementor-widget elementor-widget-cz_contact_form_7\" data-id=\"259de0f\" data-element_type=\"widget\" data-widget_type=\"cz_contact_form_7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"cz_cf7 clr\">\r\n\t\t\t<div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f213-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"213\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/19#wpcf7-f213-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/19#wpcf7-f213-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"213\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f213-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Your Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your Email<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Topic<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your message<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"\u0625\u0631\u0633\u0627\u0644\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f0fbc6a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f0fbc6a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5757ab0\" data-id=\"5757ab0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0133e14 elementor-widget elementor-widget-cz_gap\" data-id=\"0133e14\" data-element_type=\"widget\" data-widget_type=\"cz_gap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"cz_gap clr\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0627\u0644\u062a\u0639\u0644\u064a\u0645\u0627\u062a \u0644\u0627 \u062a\u062a\u0631\u062f\u062f \u0641\u064a \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0628\u0646\u0627 \u0647\u0644 \u0644\u062f\u064a\u0643 \u0623\u0633\u0626\u0644\u0629\u061f \u0646\u062d\u0646 \u0647\u0646\u0627 &#8230; <\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shamsi.sa\/en\/wp-json\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shamsi.sa\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shamsi.sa\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shamsi.sa\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shamsi.sa\/en\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":0,"href":"https:\/\/shamsi.sa\/en\/wp-json\/wp\/v2\/pages\/19\/revisions"}],"wp:attachment":[{"href":"https:\/\/shamsi.sa\/en\/wp-json\/wp\/v2\/media?parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}